[Answer ID: 13892]

What is the meaning of the erro code and information code? (CS-WV, CS-WX series)

Created 01/05/2012 14:14  |   Updated 09/04/2013 08:24

 POWER LED


Display Status
Solid Blue The LinkStation is powered ON.
Blinking Blue The LinkStation is starting up or shutting down.
LED is OFF The LinkStation is OFF.

Image


 

INFO/ERROR LED (Flashing Red)

If an operation error occurs, the INFO/ERROR LED will flash red.
It will alternate between flashing for 1 second (10s digit) and 1/2 second (1s digit).
Combine the number of longer flashes with the number of shorter flashes to produce a two digit error code.

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Place of error code Status Display example
10s place of error code The LED illuminates for 1.0 seconds every 0.3 seconds.
The number of flashes is the tens place of the error code.

 E22
Image

1s place of error code The LED illuminates for 0.5 seconds every 0.3 seconds.
The number of flashes is the ones place of the error code.

 

 

Information code Descriptions
E00 (no flashes) MPU failure
E01

DRAM data line problem

E02 DRAM address line problem
E03 RTC chip error 
E04 failed to extract kernel
E06 corrupted firmware
E07 a hard disk was not found
E10 UPS error
E11 fan error
E15 hard drive I/O error
E16 no hard disks detected
E17 internal controller error
E20 circuit board error
E21 internal controller error
E22 mount error
E23 hard disk is malfunctioning


INFO/ERROR LED (Flashing Amber)

The Info/Error LED blinks orange when there is a message. The message is coded by the pattern of blinking.

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Place of information code Status Display example
10s place of information code The LED illuminates for 1.0 seconds every 0.3 seconds.
The number of flashes is the tens place of the error code.

 I23
Image

1s place of information code The LED illuminates for 0.5 seconds every 0.3 seconds.
The number of flashes is the ones place of the error code.

Information code Descriptions
I19 erasing disk
I23 initializing system
I25 updating firmware
I26 initializing Web configuration
I27 checking USB disk 
I28 formatting USB disk
I53 cannot communicate with cloud service 


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