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  1. I cannot install NAS Navigator2 properly in macOS Sierra.
    [Answer ID: 16069]
    A bug was fixed where NAS Navigator2 could not be installed on macOS 10.12.Please download the latest version of NAS Navigator2.
  2. When "Assign authorization to external SMB server" is selected, authentication from Mac OS X 10.8 or later is failed.
    [Answer ID: 15758]
    If the hostname is more than 10 characters, authentication from Mac OS X 10.8 or later is failed. Set the hostname 10 characters or less.
  3. When changing the IP addess from NAS Navigator2 or SmartPhone Navigator, the DNS server address is initialized.
    [Answer ID: 15781]
    If a fixed IP address and the DNS server address are set, the DNS server address will be initialized when changing the IP addess from NAS Navigator2 or SmartPhone Navigator. Open the interface and set the DNS server address again....
  4. How to Get Around the "App Can't be opened because..." Error in OS X
    [Answer ID: 14952]
    Depending on OS X (starting with Mountain Lion and OS X Lion v10.7.5) Gatekeeper (security settings), when you try to open or download an application software from Buffalo Technology website www.buffalotech.com, you may get an alert message such as below to protect your Mac against malware....
  5. I cannot install NAS Navigator2.
    [Answer ID: 15810]
    You cannot use or install NAS Navigator2 when using a domain user. Install it as a local user.
  6. How many users will be NovaBACKUP license included LinkStation or TeraStation be valid for?
    [Answer ID: 14969]
    LinkStation LinkStation models are bundled with 5 client licenses of NovaBACKUP Professional. TeraStationTeraStation models are bundled with 10 client licenses of NovaBACKUP Business Essentials....
  7. What is the full path to FTP directory in the LinkStation or TeraStation?
    [Answer ID: 14674]
    The default path at login to FTP console starts at root directory. The path to target FTP directory is: LinkStation: /disk_volume/shared_folder_name/TeraStation: /mnt/disk_volume/shared_folder_name...
  8. How to: Activate License for Additional Surveillance Camera on TeraStation
    [Answer ID: 14683]
    TeraStation is shipped with a free license to support surveillance feature for a single camera. To add support for more cameras, additional license is required. How to Setup Surveillance Camera...
  9. List of Interoperable Products with NAS Backup Function
    [Answer ID: 14649]
    NAS Backup is not compatible with some of the older NAS product .Please refer to list of  Interoperable products . TeraStationLinkStation TS4400D* TS3400R* TS3400D TS5200D TS5400D TS5600D...
  10. What multimedia file formats are supported by DLNA Media Server on Buffalo router and NAS products?
    [Answer ID: 14625]
    A supported feature in User-Friendly Firmware for Buffalo router is a standard compliant Digital Living Network Alliance (DLNA) embedded media server. By connecting a storage device to Buffalo router USB port, the stored content on the device can be made available to wired and wireless networked mobile digital media players on LAN network....
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